Please make sure you have inserted brand new Alkaline batteries in the correct manner and the battery door is holding the batteries securely in place. Take the light in a dark room or closet and set it on a surface facing the wall opposite the door. Give the light about a minute for the batteries to start working. Walk past the light. If it does not activate, please email us and we will respond via email within 24 hours with further instructions.
To test a Mr Beams Motion Sensing Light before installation or at any time, it is recommended to put new batteries in and take it into a dark room. Leave the room to avoid your motion retriggering it. The light will shut off after a minute or two (the motion sensor may need time to settle immediately after putting the batteries in). When you walk into the room, the motion sensor should trigger turning the light on.
Please make sure you have inserted brand new alkaline batteries into your unit. If you have another set around to test or have had your lights installed and it suddenly stopped working, please insert a new set of batteries. 95% of the time this issue is caused by old or drained batteries. Secondly, try testing your light in a dark closet or room as mentioned in the previous question to make sure that something in the environment is not activating the light. Once you have checked the above items, if the light still does not turn off, please email us and we will respond via email within 24 hours with further instructions.
Battery powered products may take a short time to stabilize when new batteries are inserted. If your light turns on the moment as soon as the batteries are in, place it on a flat surface in a lit area and stand out of range of the motion sensor until the light shuts off. Once the light shuts off it should perform correctly, only activating with motion in the dark.
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